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Document Protocol Datrysiad Lleol - Local Resolution Protocol
Dogfennau Rheoliadol - Regulatory Documents
Protocol Datrysiad Lleol - Local Resolution Protocol
This sets out the Authority’s protocol for dealing with member on member complaints at a local level as recommended by the Ombudsman. It was developed and approved by the Authority on 3 May 2013.
LocalResolutionProtocol.pdf (84 KB)
Protocol Datrysiad Lleol (247 KB)